Terms

Acceptance of Terms

By accessing sinemill.com or using the services and digital products provided by Mlýn JUDr. L. Radimský, spol. s r.o. (the “Company”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Description of Service

Sinemill provides digital audio software (plugins) and related digital content, available for purchase and download for use in professional and creative audio production.

Payment and Transactions

All payments for products purchased from Sinemill are processed by secure third-party payment providers (e.g., Stripe or PayPal). The Company does not store or collect your full credit card details. Prices are listed in EUR and may be subject to VAT based on your location.

Refund Policy

We want you to be satisfied with your tools. Our refund policy is as follows:

Eligibility: A refund may be requested within 14 days of purchase.

Technical Issues: If a product does not function as advertised or is incompatible with your system as described in our technical requirements, it is eligible for a refund.

Digital Nature: Because our products are digital and non-returnable, we reserve the right to refuse refunds in cases of suspected abuse.

Process: To initiate a refund, please contact refund@sinemill.com

User Accounts

When creating an account on sinemill.com, you agree to provide accurate, current, and complete information. You are solely responsible for safeguarding your account credentials and for all activities that occur under your account.

Intellectual Property Rights

All products, code, graphics, and content on sinemill.com are the exclusive property of Mlýn JUDr. L. Radimský, spol. s r.o. and are protected by Czech and international copyright laws.

License Only: By purchasing a product, you obtain a non-exclusive license to use the software. You do not acquire ownership of the Intellectual Property.

Usage Restrictions

Licence: your rights to use the software are set out in full under "What your licence allows" below. There is no separate document to agree to.

No Redistribution: Products may not be resold, shared, or redistributed through any third-party platforms without express written consent.

Reverse Engineering: You may not alter, decompile, disassemble, or attempt to derive the source code of the software, including actions related to piracy or license key bypasses.

Commercial Integration: If you wish to embed Sinemill technology into other software, contact support@sinemill.com for enterprise licensing.

Termination

The Company reserves the right to terminate or suspend access to your account and license downloads immediately, without prior notice, if you are found to be in material breach of these Terms.

Governing Law

These terms are governed by and construed in accordance with the laws of the Czech Republic. Any disputes shall be subject to the exclusive jurisdiction of the courts in the Czech Republic.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. Significant changes will be communicated via our website or email.

Contact Information:
For questions regarding these Terms, please contact:
Mlýn JUDr. L. Radimský, spol. s r.o.
Email: contact@sinemill.com

Your right of withdrawal

If you are a consumer, you normally have 14 days from the conclusion of the contract to withdraw from it without giving any reason.

Because our products are digital content delivered immediately, the law lets you waive that right — but only if you ask us to start delivery straight away and acknowledge that you lose the right by doing so. We ask for exactly that at checkout, as a separate confirmation you have to tick yourself. If you give it, you lose the right of withdrawal once the download begins, and we record your confirmation on the order and repeat it in your order confirmation email. If you do not give it, your 14-day right is unaffected.

To withdraw, tell us in a clear statement — email is fine — before the deadline. You may use the model form below, but you do not have to. We will refund all payments received from you without undue delay and no later than 14 days after we are informed, using the same means of payment you used.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To Mlýn JUDr. L. Radimský, spol. s r.o., contact@sinemill.com | sinemill.com: I hereby give notice that I withdraw from my contract for the supply of the following digital content — [product]. Ordered on [date]. Name of consumer: [name]. Address of consumer: [address]. Date: [date].

Legal guarantee of conformity

Separately from the refund policy above, we are liable by law if the digital content we supply does not conform to the contract — for example if it does not work as described. For digital content supplied as a single act, that liability runs for two years from delivery. You may require that the content be brought into conformity, and where that is impossible, disproportionate, or not done within a reasonable time, you may claim a proportionate price reduction or terminate the contract.

Our refund policy is offered in addition to these rights and never in place of them. Nothing on this page limits any right you have as a consumer under mandatory law.

Out-of-court dispute resolution

If we cannot resolve a complaint between us, you have the right to bring the dispute to the Czech Trade Inspection Authority (Česká obchodní inspekce), Štěpánská 44, 110 00 Prague 1, which is the competent body for the out-of-court resolution of consumer disputes: coi.cz. Using it is free for you and voluntary for both sides. Please contact us first — most problems are quicker to fix directly.

Consumers: law and jurisdiction

If you are a consumer, the choice of Czech law above does not deprive you of the mandatory consumer protections of the country where you habitually reside, and the reference to the exclusive jurisdiction of the Czech courts does not apply to you: you may bring proceedings in the courts of your own country, and we may sue you only there.

We may change these Terms for a valid reason — a change in the law, in our products, or in how the service works. We will give you reasonable notice before a change takes effect. Changes never apply retroactively to an order already placed, and the Terms that applied when you ordered are the ones that govern that order.

How the contract is concluded

You add a product to your basket, go to the checkout, log in or create an account, enter your billing details, accept these terms, and confirm the order with the button marked "Order with obligation to pay". The contract is concluded when we confirm your order by email. Until you press that button you can review and change everything in your basket and correct any input error using your browser's back navigation or by editing the fields directly.

The contract is concluded in English. We store the order and your confirmation with your account, and you can view your orders at any time under My Account; we also send them to you by email, so you have your own copy independently of us.

What your licence allows

When you buy a product you receive a non-exclusive, perpetual, worldwide licence to use it. In plain terms:

• You may install and use it on any computer you own or control, including more than one, and reinstall it as often as you need.
• You may use it for commercial work. Anything you produce with it is yours, and we claim no rights over your music or audio and no royalties on it.
• You may not resell, share, sub-license or redistribute the software itself, or make it available on any third-party platform.
• You may not decompile, disassemble or reverse-engineer it, or circumvent its licensing, except where the law expressly gives you that right regardless of contract.
• The licence is personal to you. Contact us if you need a site, team or educational arrangement.

We may end the licence only if you breach these terms materially. Ending it does not affect anything you have already created with the software. Questions about licensing: contact@sinemill.com | sinemill.com